So I recently had a store visit from a regional VP (my boss’s boss). I had some time to prep and get ready for this meeting. We cleaned, brushed up on policy, and did our general all around “lets get ready for vistors” routine.
Boy was I not prepared.
So, I like to think that I am not a dumb person. I have been tested (“My mother had me tested”) and I have performed very well in high school and college. I do well with numbers and can adapt well to almost all situations.
This was not enough.
So, the visit started off well with my boss showing me off, being a great store in most of the areas, and showing my skills. The VP seemed happy with the results. We then went into the backroom and looked at the numbers. P&L and other business acumen that I have a little knowledge on but not too much. That was about to change.
I had my areas where I thought I could improve on and the VP asked why I had those areas. I gave my explanation and he said “Let us look at this differently.” He then proceeded to do more math than a college algebra teacher. For the next hour and thirty minutes I was shown my opportunities and strengths in ways I never even saw. I am good at math but he was GOOD at math. He made me feel dumb.
I don’t do well with that.
Now, it was never his intention to make me feel dumb but I had trouble following him. He would stop, back up and go over it slower. I would finally get it and he would drill me on it until I could teach him. It has been a long time since I have gotten schooled on things, but boy did I.
The rest of the visit is still in a fog as I was scrabbling to keep up. We did the usual, change this move that, though this time it had more purpose. I slipped up a few times with my words and managed to forget how to spell something and had to look it up with him watching me. I don’t get intimidated much anymore but my cages were rattled. Both he and my manager left and my brain turned to mush.
I have since recovered enough to post but I am still sorting it all out. Its been a week and I am still rebuilding.
There was a pony to hug. And I needed it.