You know how it goes. You work retail, you help a bunch of customers, make a few people smile, stock some shelves, answer the phone.
And the someone threatens to get you fired.
So it went like this today. I was have your typical retail day. Some good customers, some rude ones, and all the ones in between.
Then I had a young man come in want to buy something that has an age requirement. I asked him if he was og age and he said no. I asked if his parent or legal guardian was here and he said no. He said he had his mother’s ID and that she said it was ok to sell him whatever he wanted.
Dont they all.
When I refused he then asked if he could put his mother on FaceTime and give permission that way and, while being a new one I hadn’t been asked, I said no. He then called his mother and told her the situation. He then said that she wanted to talk to me.
Oh joy of joys.
I answered the phone and was immediately greeted with curse words and bitching (cause that helps everything). I explained that this was something I could not override only to be told that I was being a jerk and just didn’t want to sell her son the item (and not make money evidently). She explained that she was a peace officer who had a disability and couldn’t come up there and that I should just sell her son what he wanted. I refused.
She then asked to speak to my boss, who isnt at the store, and i told her I would ask for her sake but it probably wouldn’t change anything. I called, my boss agreed with me, he reaffirmed that I would lose my job if I did do it and I picked back up the other phone.
Once again I explained that I could not do it and that I would lose my job only to be interrupted with how horrible of a person I was and that I would be fired over this injustice and she wanted my name, my boss’s name, his boss’s name and the number for my corporate offices. I, in her mind I guess, was the worst person in the world.
I gave her all the information she asked for and even managed to suggest that she go online to order the item so it could be shipped to her house but that was not good enough.
Some people just can’t be pleased.
Sigh, hug a pony friends. My head hurts.