Helping or helpless?

So I have decided that people don’t want help. They want to argue. They want to bitch and complain about how to do stuff. They want to blame other people. They want to do everything but actually accept help.

I am not going to help people anymore. Except at work when I get paid for it. I have been broken.

I don’t know how many times I just want to help people. I have the skills and the knowledge to do so and want to do some good. I feel I am a lost cause in a sea of horrid customers and bitter people. Wonderful cheery day.

Back in the saddle.

So I am back from California and back at work. In doing so, I have exposed myself to the general public yet again. And, as normal, they proceeded to provide me with frustration and grief. I explain over and over, in detail, items that are not that complicated. I have talked about these products at length with MANY customers, so I do have an idea what I am talking about. I have decided that customers want to be ignorant. I cannot tell you how many moms who actually try and understand what their kids play succeed. People want to be ignorant. Plain and simple.

Also, Can we please drop the whole “If you don’t ask you never know what you might be missing.” There are tiny amounts of what I can control on price and trade values. You don’t have to ask me 13 times to give you “just a few dollars more.” I do not have the ability to do that. I told you many times I cannot. Please stop jumping on every word or phrase I say to trick me into getting your way. Please stop telling me I am ripping people off with what I am giving you. Once again I have no control over it. I know you might have paid $400 for it 3 years ago when it was new. I cannot control the prices we give you. Yes cash is less, no I can’t give more for cash. I am sorry you have to buy an item that you are missing that is needed to take your equipment. Yes it was sold and is always sold with that Item. No I cannot give you the item. Yes you have to pay for the item for me to take your system. No I cannot give you a discount on the item because you don’t want to drive home to get the original one.

If only it ended there…

Hate

I am done my friends. I am so tired of people posting their opinions on their own private page and getting raked over the coals for what they believe. Let me say this,

I DONT CARE WHAT YOU THINK BUT IF YOU CANT DISAGREE IN A REASONABLE MANNER, YOU ARE AN IDIOT!

Stop being a duchebag when you poat hate on ANYONE. Liberal,  conservative,  black, white, I dont care anymore. Just by hating, even hating people who do bad things, spreads hate. All hate is bad.

God is love. I have been commanded to love my neighbor as myself. I can disagree with someone and still love them.

Bad Customer, Redux.

I, once again, had a customer that drove me mad. What was unfortunate is that I had dealt with this one before. I had processed a return for him against company policy to take care of him and get him the product he wanted. After hearing this person accuse my assistant manager of lying to his face, how shitting our store was, and that if I didn’t want to lose my job I should take care of him. This was 3 weeks ago. About a week after I started this blog. I had a migraine for a day.

 

Now today I have another one. This same person called to ask for his original product back. It has been three weeks and who knows where it was sold or sent back to the warehouse. I told him I could replace it with another like product, and what was wrong with what we had exchanged. He told me that they just opened it up (after NEEDING it three weeks ago, his kids couldn’t live without it)  and the product was dirty, scratched and in a very poor condition. I said I was sorry he felt that way and that if he brought it all back in I would do ANOTHER exchange, but that we would not be able to give his original stuff back. He agreed.

 

Unknown to me was he had called a sister store and asked to speak to that manager. I talked to that manager after getting off the phone with the customer. The other manager informed me that the customer had asked if I was a vindictive type and would have purposely given him bad product. When the other manager said no, the customer asked if he could do an exchange at his store. The manager also said no and that he should come back to my store. 

 

I am so angry with this whole situation. I know for a fact that I grabbed the BEST product to do the exchange, to make sure that he was taken care of. I went out of my way to help him out a second time. There is no “Thanks” given in retail. People need to grow up. I really wish it was legal to slap someone when they get crazy. 

 

Time to hug a pony.

Encouragement

Encouragement. That is one of the takeaways I have had with this blog. Both encouragement for myself and from I am finding out others. I have been contacted by many people about my blog. I want to give my thanks to all and to say thank you for all the kind words. Its been just over a month doing this and I have seen a change in me and hope to continue. To all those who say this has helped, please by all means share here on in personal messages as you have been doing. Questions or comments are always welcome. I cannot wait to see if I can help. It truly is a joy for me to help others. Tell friends, and share in the experience and know, even if you are painfully shy, depressed, or an extreme introvert, there is someone to help. 

 

Thank you all. I am truly blessed, and cannot express my happiness with seeing people encouraging me or being strengthened. Hug a pony my friends!

Fattening.

I have a problem with self image. I have never thought of myself much in a positive way. It is always hard for me to take a compliment. I have been trying to cut bad things out of my diet. I have been drinking water in amounts in the liters. I still feel fat. I am so tired at the end of the day that I dont have the energy to workout. I also have no drive for it. This is the one area I beat myself up constantly and wish I could get over. This will start off a bad time for me. Time to hug a pony.

Travel.

I am in California, waiting to start a week long work conference. I have flown, be driven and walked what seems like half the country today. I came early with a fellow store manager. I must say I am amazed at what has happened.

In order for us to be here earlier, we must find lodgings for the first night. My fellow manager has his parents in town and said it was perfectly ok for me to crash the night. The outpouring of hospitality from them is fantastic. They have show love and acceptance that would make anyone proud. It has been an encouraging experience.

I look forward to the week, I miss my family, and will be relying on a mini Fluttershy plush to help me through the day.