So. I have teased this long enough. I said I had an announcement a bit ago and I have been dragging it out. I have lead many of you, dear readers, along this merry journey. I have gone back and forth about telling you anything. I am doing it right.
And I am still doing so, for my own amusement.
OK, enough is enough. I have have decided to go back to school.
OK, settle down with knives and pitchforks, I know it wasn’t the earth-shattering news you wanted but this is a big step for me. This is especially hard for me as I will be still working a full-time job (more so being salary in retail [YAY mandatory 44+ hour weeks!]). I will still be a father of two very active little girls. I will still have to help a wife who is starting to take off in her side job, after being a stay-at-home mom, by selling awesome nail wraps (which are really awesome, so awesome I will plug them here http://www.gale.jamberrynails.net/ [LOVE YOU SWEETIE]).
This was a choice that I had made a few weeks ago. I have had enough of retail at the store level and I want to get out. This makes me sad as I really enjoy helping people. I read a beautiful blog post a friend on WordPress pointed out (Hi, http://shopgirlanonymous.com/) . You can find it here https://wordpress.com/read/post/id/82926123/86/ . It talks about those exceptional customers that make your day. People who bring a smile to your face. Making customers for life because YOU helped them find that perfect item that just made their son/daughter/parent/friends day.
I know I have had more than a few.
Encouraging the little boy of his enjoyment in little pastel colored ponies.
My wonderful husband and wife couple who comes in every week. They came to see me for the first few months at my store. I was a new face at the store and they encouraged me when I saw them. We got to know each other, she had battled cancer, he was retired helping her. They are good people. We laughed and joked at new things, old things, and everything in between. I almost lost it when He came in one week and I asked where his wife was. He calmly explained how she was back at the hospital, the cancer had come back. A few weeks later they both came walking back into my store, she had lost about 30 lbs, he was helping her. I was close to tears when she saw and stopped me. She told me to dry my eyes and that she wasn’t dead yet and If was going to cry on her, I would be useless to her. She made a few VERY off colored jokes about death and had such an amazing attitude about it, anyone would feel better.
There are moments like these that make customer service beyond worthwhile. I treasure each and every one of these. But, I feel a change is needed. For every one of these there are ten more of some rabid customer who is practically foaming at the mouth to sue you over not having the right color item that no one has ever made.
It makes me sad.
And So, I will continue to pursue this education. I think it will help me further my career path and want to expand my horizons. I ask for your help and encouragement in this endeavor. I will be walking that path with a plush pony in my pocket. Thank you all.
Hug a pony my friends. Spread some cheer.